1. INTRODUCTION

Axiom (web­site url address: http://axiomthemes.com/) appre­ci­ates your busi­ness and trust. We are Cyprus based com­pa­ny, cre­at­ing prod­ucts to enhance your web­site build­ing expe­ri­ence. Please read this Pri­va­cy Pol­i­cy, pro­vid­ing con­sent to both doc­u­ments in order to have per­mis­sion to use our services.

2. DATA COLLECTED

DATA STORAGE LOCATION

We are Cyprus based com­pa­ny and oper­ate web servers host­ed in Ger­many. Our host­ing provider Het­zn­er Online GmbH adheres to the EU/US “Pri­va­cy Shield”, ensur­ing that your data is secure­ly stored and GDPR com­pli­ant. For more infor­ma­tion on Het­zn­er Online GmbH pri­va­cy pol­i­cy, please see here: Het­zn­er Data Pri­va­cy Pol­i­cy.

REGISTRATION DATA

If you reg­is­ter on our web­site, we store your cho­sen user­name and your email address and any addi­tion­al per­son­al infor­ma­tion added to your user pro­file. You can see, edit, or delete your per­son­al infor­ma­tion at any time (except chang­ing your user­name). Web­site admin­is­tra­tors can also see and edit this information.

PURCHASE DATA

To receive prod­uct sup­port, you have to have one or more Envato/AxiomThemes pur­chase codes on our web­site. These pur­chase codes will be stored togeth­er with sup­port expi­ra­tion dates and your user data. This is required for us to pro­vide you with down­loads, prod­uct sup­port and oth­er cus­tomer services.

SUPPORT DATA

If you have reg­is­tered on our web­site and have a valid sup­port account, you can sub­mit sup­port tick­ets for assis­tance. Sup­port form sub­mis­sions are sent to our third par­ty Ticksy tick­et­ing sys­tem. Only the data you explic­it­ly pro­vid­ed is sent, and you are asked for con­sent, each time you want to cre­ate a new sup­port tick­et. Ticksy adheres to the EU/US “Pri­va­cy Shield” and you can see their pri­va­cy pol­i­cy here: Ticksy Pri­va­cy Pol­i­cy.

COMMENTS

When you leave com­ments on the web­site we col­lect the data shown in the com­ments form, and also the IP address and brows­er user agent string to help spam detection.

CONTACT FORM

Infor­ma­tion sub­mit­ted through the con­tact form on our site is sent to our com­pa­ny email, host­ed by Zoho. Zoho adheres to the EU/US “Pri­va­cy Shield” pol­i­cy and you can find more infor­ma­tion about this here: Zoho Pri­va­cy Pol­i­cy.

These sub­mis­sions are only kept for cus­tomer ser­vice pur­pos­es they are nev­er used for mar­ket­ing pur­pos­es or shared with third parties.

GOOGLE ANALYTICS

We use Google Ana­lyt­ics on our site for anony­mous report­ing of site usage. So, no per­son­al­ized data is stored. If you would like to opt-out of Google Ana­lyt­ics mon­i­tor­ing your behav­ior on our web­site please use this link: Google Ana­lyt­ics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your per­son­al infor­ma­tion in the fol­low­ing cases:

• Verification/identification of the user dur­ing web­site usage;
• Pro­vid­ing Tech­ni­cal Assistance;
• Send­ing updates to our users with impor­tant infor­ma­tion to inform about news/changes;
• Check­ing the accounts’ activ­i­ty in order to pre­vent fraud­u­lent trans­ac­tions and ensure the security
• over our cus­tomers’ per­son­al information;
• Cus­tomize the web­site to make your expe­ri­ence more per­son­al and engaging;
• Guar­an­tee over­all per­for­mance and admin­is­tra­tive func­tions run smoothly.

3. EMBEDDED CONTENT

Pages on this site may include embed­ded con­tent, like YouTube videos, for exam­ple. Embed­ded con­tent from oth­er web­sites behaves in the exact same way as if you vis­it­ed the oth­er website.

These web­sites may col­lect data about you, use cook­ies, embed addi­tion­al third-par­ty track­ing, and mon­i­tor your inter­ac­tion with that embed­ded con­tent, includ­ing track­ing your inter­ac­tion with the embed­ded con­tent if you have an account and are logged-in to that web­site. Below you can find a list of the ser­vices we use:

FACEBOOK

The Face­book page plu­g­in is used to dis­play our Face­book time­line on our site. Face­book has its own cook­ie and pri­va­cy poli­cies over which we have no con­trol. There is no instal­la­tion of cook­ies from Face­book and your IP is not sent to a Face­book serv­er until you con­sent to it. See their pri­va­cy pol­i­cy here: Face­book Pri­va­cy Pol­i­cy .

TWITTER

We use the Twit­ter API to dis­play our tweets time­line on our site. Twit­ter has its own cook­ie and pri­va­cy poli­cies over which we have no con­trol. Your IP is not sent to a Twit­ter serv­er until you con­sent to it. See their pri­va­cy pol­i­cy here: Twit­ter Pri­va­cy Pol­i­cy .

YOUTUBE

We use YouTube videos embed­ded on our site. YouTube has its own cook­ie and pri­va­cy poli­cies over which we have no con­trol. There is no instal­la­tion of cook­ies from YouTube and your IP is not sent to a YouTube serv­er until you con­sent to it. See their pri­va­cy pol­i­cy here: YouTube Pri­va­cy Pol­i­cy.

4. COOKIES

This site uses cook­ies – small text files that are placed on your machine to help the site pro­vide a bet­ter user expe­ri­ence. In gen­er­al, cook­ies are used to retain user pref­er­ences, store infor­ma­tion for things like shop­ping carts, and pro­vide anonymized track­ing data to third par­ty appli­ca­tions like Google Ana­lyt­ics. Cook­ies gen­er­al­ly exist to make your brows­ing expe­ri­ence bet­ter. How­ev­er, you may pre­fer to dis­able cook­ies on this site and on oth­ers. The most effec­tive way to do this is to dis­able cook­ies in your brows­er. We sug­gest con­sult­ing the help sec­tion of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)

• cfduid: Is used for our CDN Cloud­Flare to iden­ti­fy indi­vid­ual clients behind a shared IP address and apply secu­ri­ty set­tings on a per-client basis. See more infor­ma­tion on pri­va­cy here: Cloud­Flare Pri­va­cy Pol­i­cy.
• PHPSESSID: To iden­ti­fy your unique ses­sion on the website.

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

• wp-auth: Used by Word­Press to authen­ti­cate logged-in vis­i­tors, pass­word authen­ti­ca­tion and user verification.
• wordpress_logged_in_{hash}: Used by Word­Press to authen­ti­cate logged-in vis­i­tors, pass­word authen­ti­ca­tion and user verification.
• wordpress_test_cookie Used by Word­Press to ensure cook­ies are work­ing correctly.
• wp-settings-[UID]: Word­Press sets a few wp-settings-[UID] cook­ies. The num­ber on the end is your indi­vid­ual user ID from the users data­base table. This is used to cus­tomize your view of admin inter­face, and pos­si­bly also the main site interface.
• wp-settings-[UID]:Word­Press also sets a few wp-settings-{time}-[UID] cook­ies. The num­ber on the end is your indi­vid­ual user ID from the users data­base table. This is used to cus­tomize your view of admin inter­face, and pos­si­bly also the main site interface.

5. WHO HAS ACCESS TO YOUR DATA

If you are not a reg­is­tered client for our site, there is no per­son­al infor­ma­tion we can retain or view regard­ing yourself.

If you are a client with a reg­is­tered account, your per­son­al infor­ma­tion can be accessed by:

• Our sys­tem administrators.
• Our sup­port­ers when they (in order to pro­vide sup­port) need to get the infor­ma­tion about the client accounts and access.

6. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-par­ties in a way as to reveal any of your per­son­al infor­ma­tion like email, name, etc. The only excep­tions to that rule are for part­ners we have to share lim­it­ed data with in order to pro­vide the ser­vices you expect from us. Please see below:

ENVATO PTY LTD

For the pur­pose of val­i­dat­ing and get­ting your pur­chase infor­ma­tion regard­ing licens­es for our theme, we send your pro­vid­ed tokens and pur­chase keys to Enva­to Pty Ltd and use the response from their API to reg­is­ter your val­i­dat­ed sup­port data. See the Enva­to pri­va­cy pol­i­cy here: Enva­to Pri­va­cy Pol­i­cy.

TICKSY

Ticksy pro­vides the sup­port tick­et­ing plat­form we use to han­dle sup­port requests. The data they receive is lim­it­ed to the data you explic­it­ly pro­vide and con­sent to being set when you cre­ate a sup­port tick­et. Ticksy adheres to the EU/US “Pri­va­cy Shield” and you can see their pri­va­cy pol­i­cy here: Ticksy Pri­va­cy Pol­i­cy.

7. HOW LONG WE RETAIN YOUR DATA

When you sub­mit a sup­port tick­et or a com­ment, its meta­da­ta is retained until (if) you tell us to remove it. We use this data so that we can rec­og­nize you and approve your com­ments auto­mat­i­cal­ly instead of hold­ing them for moderation.

If you reg­is­ter on our web­site, we also store the per­son­al infor­ma­tion you pro­vide in your user pro­file. You can see, edit, or delete your per­son­al infor­ma­tion at any time (except chang­ing your user­name). Web­site admin­is­tra­tors can also see and edit that information.

8. SECURITY MEASURES

We use the SSL/HTTPS pro­to­col through­out our site. This encrypts our user com­mu­ni­ca­tions with the servers so that per­son­al iden­ti­fi­able infor­ma­tion is not captured/hijacked by third par­ties with­out authorization.

In case of a data breach, sys­tem admin­is­tra­tors will imme­di­ate­ly take all need­ed steps to ensure sys­tem integri­ty, will con­tact affect­ed users and will attempt to reset pass­words if needed.

9. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have a reg­is­tered account on this web­site or have left com­ments, you can request an export­ed file of the per­son­al data we retain, includ­ing any addi­tion­al data you have pro­vid­ed to us.

You can also request that we erase any of the per­son­al data we have stored. This does not include any data we are oblig­ed to keep for admin­is­tra­tive, legal, or secu­ri­ty pur­pos­es. In short, we can­not erase data that is vital to you being an active cus­tomer (i.e. basic account infor­ma­tion like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any sup­port or oth­er prod­uct-relat­ed ser­vices to you.

GDPR RIGHTS

Your pri­va­cy is crit­i­cal­ly impor­tant to us. Going for­ward with the GDPR we aim to sup­port the GDPR stan­dard. AxiomThemes per­mits res­i­dents of the Euro­pean Union to use its Ser­vice. There­fore, it is the intent of AxiomThemes to com­ply with the Euro­pean Gen­er­al Data Pro­tec­tion Reg­u­la­tion. For more details please see here: EU GDPR Infor­ma­tion Portal.

10. THIRD PARTY WEBSITES

AxiomThemes may post links to third par­ty web­sites on this web­site. These third par­ty web­sites are not screened for pri­va­cy or secu­ri­ty com­pli­ance by AxiomThemes, and you release us from any lia­bil­i­ty for the con­duct of these third par­ty websites.

All social media shar­ing links, either dis­played as text links or social media icons do not con­nect you to any of the asso­ci­at­ed third par­ties, unless you explic­it­ly click on them.

Please be aware that this Pri­va­cy Pol­i­cy, and any oth­er poli­cies in place, in addi­tion to any amend­ments, does not cre­ate rights enforce­able by third par­ties or require dis­clo­sure of any per­son­al infor­ma­tion relat­ing to mem­bers of the Ser­vice or Site. AxiomThemes bears no respon­si­bil­i­ty for the infor­ma­tion col­lect­ed or used by any adver­tis­er or third par­ty web­site. Please review the pri­va­cy pol­i­cy and terms of ser­vice for each site you vis­it through third par­ty links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become nec­es­sary or desir­able to AxiomThemes, for legal pur­pos­es, to release your infor­ma­tion in response to a request from a gov­ern­ment agency or a pri­vate lit­i­gant. You agree that we may dis­close your infor­ma­tion to a third par­ty where we believe, in good faith, that it is desir­able to do so for the pur­pos­es of a civ­il action, crim­i­nal inves­ti­ga­tion, or oth­er legal mat­ter. In the event that we receive a sub­poe­na affect­ing your pri­va­cy, we may elect to noti­fy you to give you an oppor­tu­ni­ty to file a motion to quash the sub­poe­na, or we may attempt to quash it our­selves, but we are not oblig­at­ed to do either. We may also proac­tive­ly report you, and release your infor­ma­tion to, third par­ties where we believe that it is pru­dent to do so for legal rea­sons, such as our belief that you have engaged in fraud­u­lent activ­i­ties. You release us from any dam­ages that may arise from or relate to the release of your infor­ma­tion to a request from law enforce­ment agen­cies or pri­vate litigants.

Any pass­ing on of per­son­al data for legal pur­pos­es will only be done in com­pli­ance with laws of the coun­try you reside in.

12. AMENDMENTS

We may amend this Pri­va­cy Pol­i­cy from time to time. When we amend this Pri­va­cy Pol­i­cy, we will update this page accord­ing­ly and require you to accept the amend­ments in order to be per­mit­ted to con­tin­ue using our services.